FAQ

All your custom orthotics and bracing questions answered.

faq heo

General Inquires

How will my brace fit me?

The brace-fitting process starts with a comprehensive assessment, which usually takes about 20-30 minutes. Next, we take a cast or laser image of the limb, which is used to create the mold the brace is made from. This ensures that the brace is made to your exact shape and dimensions.

How long does it take?

It usually takes 2-3 weeks to design the mold and fabricate the brace, depending on the complexity of the device. At the second appointment, we make any necessary minor adjustments to the device on the spot, so you can start using the brace immediately. We will also schedule a follow-up appointment, to ensure that we have met all of your goals and that the brace is fitting and working correctly.

What are the braces made out of?

Our braces are made using a variety of thermoplastics and composite materials.

What conditions can braces treat?

At Applied Biomechanics, our clients come to us because they are dealing with a variety of conditions, including:

  • Stroke (Cerebral Vascular Accident or CVA)
  • Cerebral Palsy
  • Multiple Sclerosis (MS)
  • Muscular Dystrophy (MD)
  • Charcot Marie Tooth Disease (CMT)
  • Osteoarthritis
  • Brain Injury
  • Spinal Cord Injury
  • Developmental Delay
  • Spina Bifida
  • Polio (and Post Polio Syndrome)
  • Diabetic Neuropathy
  • Workplace and Sports Injuries
  • Other neuromuscular or musculoskeletal disorders

If you don’t see your condition on this list and you’re wondering if we treat it, contact our team today to start a conversation. We are always happy to help where we can.

Are custom braces a substitute for surgery?

Our braces reduce pain and increase mobility for a range of injuries, but they are not a substitute for surgery. If you have been advised to undergo surgery, a brace may help to increase your post-surgery recovery time by supporting you during the healing process. Speak with your physician to see if a brace can help your post-operative recovery.

Can I get a prescription for an brace?

Typically, your physician will provide you with a referral after carrying out tests such as MRIs or CT scans to assess your condition. Alternatively, if your medical practitioner cannot provide a diagnosis for your injury, they can refer you directly to us for assessment. If the results of your tests show that a brace is suitable for your condition, your medical practitioner may prescribe an orthopedic brace. We always recommend seeking medical advice from your physician for any health issues, but you can also speak to us directly and come in for a consultation.

How long do I need to wear braces?

Each case is different, but for your brace to provide the maximum benefit, you will need to commit to wearing it as a long-term treatment plan. However, with less severe injuries such as sprains, you may need to wear our bracing for a shorter time period. It’s important to understand that our braces improve your quality of life but do not cure conditions – regardless of short-term or long-term use. The custom-made bracing we offer at Applied Biomechanics greatly assists mobility and reduces pain for several conditions; however, they will not permanently rectify your condition.

Will wearing bracing make me weaker?

No, it’s a misconception that wearing a brace weakens your body. Unlike wearing a cast that specifically keeps broken bones in place so they can heal, bracing does not restrict movement and so doesn’t cause your muscles to atrophy. In fact, our braces support you in staying mobile and active and therefore contribute to maintaining a healthier lifestyle overall.

Will I become dependent on the brace?

How much (if any) dependence you develop on a brace is very much down to your particular set of circumstances. Factors such as age, the type of damage to your body, your job and your lifestyle all contribute to your long-term prognosis and whether or not you continue to rely on a brace to get by.

Should I sleep with my orthotic brace on?

There’s no benefit to wearing a brace while sleeping, so you should take off your at night. We recommend doing this for your own comfort, but also because continuously wearing a brace can restrict blood flow or lead to developing a sore.

What funding options exist for my bracing?

At Applied Biomechanics, we can help connect you with funding for your orthopedic and neurological bracing. Custom braces through our office are eligible for funding through a number of sources, including:

  • Ontario Ministry of Health and Long Term Care – Assistive Devices Program (ADP)
  • Ontario Disability Support Program (ODSP)
  • Assistance for Children with Severe Disabilities (ACSD)
  • Workplace Safety and Insurance Board (WSIB)
  • Non-Insured Health Benefits (NIHB)
  • Ontario Works
  • War Amps (Champ Program for Prosthetics and Orthotics)
  • March of Dimes
  • Easter Seals
  • Muscular Dystrophy Association
  • Veteran Affairs Canada
What insurance companies do you deal with?

At Applied Biomechanics, deal with all of the major private insurance companies including:

  • Blue Cross
  • Equitable Life
  • The Great-West Life Assurance Company
  • Green Shield Canada
  • Manulife
  • Standard life
  • Sun Life Finanical

If you don’t see your incurance company on this list, contact our team today to start a conversation. We are always happy to help where we can.

Cranial Helmets

What causes cranial deformities?

It is common for babies to develop minor cranial deformities between 3 and 18 months. Babies’ skulls are quite soft and can easily change shape with repeated pressure in one location without causing any harm to them. These deformities may be caused by a range of factors, such as:

  • Too much time is spent lying on the back, which may cause the back of the head to flatten, either on one side or across the entire head.
  • Narrow space in the womb may be caused by twins taking up additional space in the womb or low levels of amniotic fluid.
  • Premature birth may cause skull changes as the head will be compressed during birth when it is not quite as developed.
  • A congenital condition is known as craniosynostosis which can cause the bones of a baby’s head to join together prematurely. This can be a serious condition and must be treated by surgery.

Except for craniosynostosis, most cases of cranial deformity will resolve themselves over time and have no impact on a child’s development. Cranial shaping helmets offer an excellent treatment option for your child.

What is a cranial remolding orthosis?

A cranial remolding orthosis, more commonly referred to as a cranial helmet, is an orthotic device that can be worn on a baby’s head to help correct cases of plagiocephaly, brachycephaly, and other head deformities.

Cranial moulding helmets are custom fabricated from a laser scan of a child’s head. The helmets are made from plastic shells with a foam liner and are available in a range of styles, including bi-valve overlapping helmet designs and headbands with top and side openings.

There are no negative side effects to wearing a cranial remolding helmet and you will only need a single helmet to correct your child’s condition.

How does rehab with a cranial helmet work?

The helmet works by applying consistent, gentle pressure to inhibit further growth of prominent areas of the skull while allowing for growth and expansion in areas that are flattened. Our helmets are precision-made with a hard outer shell and soft lining for maximum comfort. At Applied Biomechanics we take care of the whole rehab process, from cranial scanning to the construction and fitting of your baby’s head shaping helmet.

How long does it take?

We assess your baby’s progress over a period of 3-4 months, after which time we typically see improvements in head shape and are therefore able to remove the helmet.

How many hours a day does the baby wear the helmet?

Your baby wears the remolding helmet for around 23 hours a day. The only time you remove the helmet is during and after a bath, as it’s important to keep it dry.

Custom Foot Orthotics

What are custom foot orthotics?

Custom foot orthotics are specially designed shoe inserts made to support and align your feet according to your unique foot structure. Unlike over-the-counter inserts, custom orthotics are made from a 3D scan or mold of your feet and prescribed based on your specific needs and conditions.

What conditions can orthotics help with?

Custom orthotics are commonly used to treat or manage:

  • Plantar fasciitis
  • Flat feet or fallen arches
  • High arches
  • Bunions
  • Morton’s neuroma
  • Heel pain
  • Knee, hip, and lower back pain related to foot mechanics
  • Arthritis and joint pain
  • Diabetic foot conditions
How are custom orthotics made?

The process typically involves:

  1. A full biomechanical assessment and gait analysis.
  2. A 3D scan or cast of your feet.
  3. A prescription based on your diagnosis, foot type, and lifestyle.
  4. The orthotics are then fabricated at our specialized lab and adjusted for optimal comfort and function.
Do I need a prescription for orthotics?

Many insurance plans require a prescription from a physician, or other authorized healthcare provider for reimbursement. While we can assess and dispense orthotics without a doctor’s referral, check your coverage details for requirements.

Will my insurance cover custom orthotics?

Most extended health insurance plans cover custom orthotics, but policies vary. Check with your provider to confirm:

  • If a referral or prescription is needed.
  • What documentation (e.g., assessment report) is required.
  • How much coverage is provided per year or per pair.
How long do custom orthotics last?

Typically, custom orthotics last 2 to 5 years, depending on use, activity level, and the materials used. Regular check-ups are recommended to assess wear and ensure they remain effective.

Can I use my orthotics in all my shoes?

Orthotics are designed to fit most shoes with removable insoles. However, certain types, such as dress orthotics or sports-specific orthotics, may be recommended for different footwear. At Applied Biomechanics we do offer a discount for multiple pairs of orthotics, we can also advise on versatile options.

Will orthotics feel uncomfortable at first?

Some initial adjustment is normal. It’s recommended to wear them for 1–2 hours on the first day and gradually increase usage over 1–2 weeks. If discomfort persists, follow up for adjustments.

Do orthotics cure foot problems?

Orthotics do not cure structural issues but help manage symptoms, support alignment, and prevent further injury. They are often part of a broader treatment plan that may include exercises, footwear changes, and manual therapy.

Can children wear custom orthotics?

Yes. Children with flat feet, gait abnormalities, or foot pain may benefit from orthotics. Since children grow quickly, they may need updated orthotics every 12–18 months.

How do I care for my orthotics?
  • Wipe them with a damp cloth.
  • Avoid soaking them or exposing them to heat (e.g., dryers, radiators).
  • Allow them to air dry if they get wet.
  • Replace worn-out covers or padding if needed. Simply contact Applied Biomechanics for assistance
How do I know if I need custom orthotics?

If you experience foot, knee, hip, or back pain related to standing, walking, or running, or have structural foot issues, you may benefit from orthotic therapy. Book an assessment with Applied Biomechanics to determine if they’re right for you.

Insurance

Want to know if your custom orthotics are covered? Click below to learn more about insurance coverage options.

Insurance Info